Kavanaugh's Office City Returns

Note that all food or medicine items cannot be returned. (This is an FDA regulation)

All returned products must be in the original manufacturer’s shipping cartons, complete with all packing and associated materials.

Timeline for defective merchandise:

  • 30 days from date of invoice for any defective merchandise
  • 10 days from date of invoice for any concealed damage or concealed warehouse errors (ex: wrong product or shortages)
  • 5 days from date of invoice for all visible damage and visible warehouse errors.

Timeline for general returns:

  • Items can be returned within 30 days from date of invoice due to customer error. Merchandise must be returned inre­saleable condition
  • There will be a 15% restocking fee on all items over 30 days since date of delivery
  • There will be a 50% restocking fee on all items over 60 days since date of delivery.

To generate a return request, please contact us a 937-­322­-9203 or via bobk@kavofficecity.com